Return Policy

Customer satisfaction is very important to us. You may return any unworn apparel or unused items in their original condition within 30 days of purchase for a refund. We will only refund shipping costs if return is a result of our error or a defective product. Please return your product promptly to insure that we will have your replacement product in stock. Sorry, but we cannot accept used, worn, soiled or products altered by the customer.  Simply return it to:

Hilo Bay Fashions LLC
P.O. Box 6002
Kurtistown, Hawaii 96760

Contact Us if you have any questions about your return. Sorry, but we cannot refund shipping and handling charges on returned merchandise. Please allow four weeks to process your return.